Warranty Policy

PCWare Warranty Policy

1. Warranty period

- Refurbished laptops and desktops: 6 months PCWare warranty from the invoice date. - Battery: 3 months. Charger / adapter: 3 months. - New products (SSD, RAM, accessories, etc.): manufacturer warranty as stated on the invoice. We help you claim it. - Custom-assembled PCs: 1 year PCWare system warranty; each component carries its manufacturer warranty. - Repair / service work: 30 days on the same fault and the parts we replaced.

2. What is covered

Hardware faults that happen during normal use: motherboard, display, keyboard, ports, RAM, storage and other internal parts listed on the invoice.

3. What is not covered

- Physical damage, broken or cracked parts, liquid damage, burn marks or power-surge damage. - Software, viruses, data loss, OS or driver problems. - Normal wear such as scratches, faded keys or reduced battery backup over time. - Devices opened, repaired or modified by anyone other than PCWare. - Warranty stickers or serial labels removed or tampered with.

4. How to claim

- Bring the device with the invoice (or scan the QR on the invoice / device sticker) to our Rajkot store, or book a service request on pcware.in. - We inspect the device and repair or replace the faulty part. If the same model or part is not available, we offer an equal or better replacement or a store credit. - Please back up your data before handing over the device. PCWare is not responsible for data loss.

5. Warranty is linked to the serial number shown on the invoice and QC certificate and is not transferable to

another device.

All disputes are subject to Rajkot jurisdiction.